MARINER AQUARIUM WARRANTY POLICY
Our limited Warranty is set forth on all ESHOPPS Glass Aquarium products including Mariner and Mariner AIO. There are no other expressed or implied warranties from ESHOPPS, Inc.
ESHOPPS warrants your product against defects in parts and manufacturing for a period of 36 months, valid from the original date of purchase. Register your Mariner aquarium on ESHOPPS website to extend your Warranty Period to 48 months. ESHOPPS, will repair or replace this product free of charge with new/rebuilt parts. Our warranty is extended only to the original purchaser. Proof of purchase must be provided when warranty service is requested. The ESHOPPS warranty only covers failures due to defects in parts and manufacturing that occur during normal use. ESHOPPS will, at ESHOPPS’s option, either repair or replace the same item with new or refurbished parts without charge (no cash refunds will be made). This warranty is limited to replacement of the aquarium only. This warranty does not cover loss of fish, person injury, property loss, or damage arising out of use of the aquarium. Our warranty will not cover nor imply failures which result from abuse, neglect, customizations, Cosmetic wear and tear, self-inflicted damage through misuse, misuse, accidents, lack of reasonable care, improper installations or maintenance, shipping damage, alterations or modifications, damages resulting from power surges/outages, subjecting the product to abnormal working conditions or any other failure not resulting from defects in materials or workmanship and the natural breakdown of colors and materials through use over time is not covered under the manufacturer’s warranty. Damages from natural disasters and accidents are not covered by this limited warranty. Failure to use or assemble the Product in accordance with the technical and/or safety standards of the country in which the Product is used will also void warranty.
If any of ESHOPPS Mariner Aquarium placed on anything other than a ESHOPPS stand/cabinet, the warranty is void. Mariner AIO can be placed on counter tops or desktops that are leveled and safe for your aquarium.
Any modifications made to the products such as drilling or cutting will void the warranty as well.
If problems or issue arises after the warranty period, ESHOPPS may provide service or parts at customer’s cost when and where available.
The sole and exclusive remedy against ESHOPPS shall be for the repair or replacement of the Product as provided above. No other remedy shall be provided under this warranty. ESHOPPS shall not be liable for incidental or consequential damages resulting from the use of our products or arising from a breach of this warranty including warranty of merchantability, with respect to this product. This writing constitutes the entire agreement of the parties to the subject matter thereof. No waiver or amendment shall be valid unless it is in writing and signed by ESHOPPS. All implied warranties (including but not limited to the warranty of merchantability of the Product or that the Product is fit for a particular purpose) are excluded to the full extent allowed by applicable law, and to the extent that they may not be excluded, are limited for the duration of the applicable warranty period set forth above. In the USA, some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the above exclusion or limitations may not apply.
IF A PART, PROVISION OR CLAUSE OF THIS LIMITED WARRANTY POLICY, OR THE APPLICATION THEREOF TO ANY PERSON OR CIRCUMSTANCE, IS HELD INVALID, VOID OR UNENFORCEABLE BY A COMPETENT COURT, SUCH HOLDING SHALL NOT AFFECT ALL OTHER PARTS, PROVISIONS, CLAUSES OR APPLICATIONS OF THIS LIMITED WARRANTY POLICY, AND SUCH OTHER PARTS, PROVISIONS, CLAUSES OR APPLICATIONS OF THIS LIMITED WARRANTY POLICY SHALL BE TREATED AS SEVERABLE.
Please note: Customer is responsible for any return shipping costs. PLEASE DO NOT SEND YOUR PRODUCT BACK TO ESHOPPS UNTIL INSTRUCTED TO DO SO BY A CUSTOMER SERVICES REPRESENTATIVE